Frappe CRM
Mithtech deploys and operates Frappe CRM with Exotel + WhatsApp + Meta Ads wired in. Native ERPNext integration — deals become invoices in the same DB. Source-owned, India-resident, no per-user fee.
Upstream projectOpen-source · Source-owned · You keep the stack
What it does
Meet every Frappe CRM surface.
Click through to see how each piece works on a real Mithtech-deployed customer workload.
Pipeline that your sales team will actually keep up to date.
Drag-drop Kanban board across your stages: Qualification → Demo → Proposal → Closing. Cards link to contacts, organisations, activities, quotations. Saved views per rep / territory / pipeline. Stuck deals auto-surface in the right rail; weighted forecast updates in real-time as deals move.
- Drag-drop Kanban with custom stages per pipeline
- Saved + shared views (per rep / territory / product line)
- Weighted forecast updates as deals move stage
- Bulk actions: reassign owner, change stage, tag, archive
Mithtech own pipeline · 19 opps · ₹70L weighted · May 2026
A day in the life
How Frappe CRM runs end-to-end.
Scroll through a real-world journey. The mockup on the right advances with you.
1. Audit your pipeline mess.
Free 30-min: which CRM you're on now, how many users, what integrations matter, where data lives, and what's the cost trigger (per-seat ceiling, contract renewal, sync breakage).
2. Deploy + design pipeline stages.
Frappe CRM on your infrastructure (Mithtech's reference architecture deploys in 1 week). Stage definitions, custom fields, role-based field permissions, saved views per team — locked in discovery.
3. Migrate from HubSpot / Salesforce / Zoho.
Field mapping + deduplication + staged import. Contacts → orgs → deals → activities with timestamp preservation. Typical 5k–50k record migration adds 2–4 weeks.
4. Wire Exotel + WhatsApp + Meta Ads.
Exotel click-to-call + recording + disposition workflow. Polygin WhatsApp two-way. Meta Lead Ads form sync with auto-enrichment via n8n. Each ~1–3 days.
5. Connect ERPNext + go-live.
Native bridge to ERPNext so closed deals post Sales Orders + Invoices in the same DB. Train your team. Mithtech on the support thread for 30 days.
Compare
Frappe CRM vs the alternatives
Honest, side-by-side. No “leading” claims — just what each option does and what it costs.
Pricing reflects publicly-advertised India plans (May 2026, ₹/USD ~83). Self-host CRM = Mithtech-managed hosting on AWS / Oracle Cloud.
Frappe CRM savings
How much you save vs Salesforce / HubSpot per month.
Move the sliders. Numbers update live. Final price comes after a free 30-min audit.
Salesforce / HubSpot Sales Pro both charge per user per month. Frappe CRM doesn't.
- •Salesforce Sales Cloud Professional ≈ ₹4,000–₹7,500 per user per month
- •Frappe CRM is AGPL-3.0 — no per-user fee, no per-record cap
- •Native plug-in to ERPNext (one DB), Polygin WhatsApp, Smartflo telephony, Mautic
- •Setup includes pipeline design, data import, role configuration
Audit is free · No credit card · No sales pressure
Frappe CRM in production
Mithtech-implemented · India + GCC
FAQ
Real questions about Frappe CRM.
Things prospects actually ask us in the first 30-min call. Click to expand.
Get Frappe CRM running in weeks, not quarters.
A 30-min audit. Honest scope. We deploy on infrastructure you own — source, data, runtime stay with you.
Open-source · Source-owned · You keep the stack